Norman, right? He's a good friend of yours, huh?

[No fluffy puppies here, but he DOES have a giant fluffy Seel, which is almost the same thing. And a very useless fish. That's... less handy.

There's gotta be a phone book or something in this thing...]

But I think you need ice cream. You do like ice cream, right? Best think ever when you're upset. [Well, no, his snow is the best thing ever, but he can't really do that right now, so he's improvising.] Someone in this place has to deliver, right? Where are you at?